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One year after the Oso mudslide our agent shares her story

Today Safeco Insurance posted a video to its employees and agents reflecting back on the tragic Oso mudslide.  Safeco interviewed our own Brenda Olsen, an agent in our Arlington office, to produce this video which included a visit to the site. The video is a powerful, heart-felt remembrance of the tragedy and its impact.

Please take a moment and join us in reflection, remembering the families, rescuers and volunteers who were and are still involved in rebuilding lives forever changed.

Thank you Brenda for sharing such a personal story – we admire your courage and compassion and are proud of the way you and the Arlington office pulled together with the community.

Oso strong!

This video provided by


Julie Kuntz

Tuesday, March 24, 2015 at 12:22pm PDT

No words… Brenda is an angel. To say that Brenda, Don Filer and Safeco surpassed our expectations is an understatement. The personalized attention, the care, and the sound advice is so very comforting. I called just the other day to ask questions about insurance moving forward. Brenda and her team are so respectful. She was the first person to give me advice on my homeowner’s policy — a policy she doesn’t even carry. Can you believe that my “other” agent never bothered to tell us we could stop paying on the dirt left behind?! Brenda and her team have integrity. They have my trust, which so many have lost. I can’t say it loud enough or long enough: Thank you Brenda, thank you Don Filer and thank you Safeco! We are on a path of healing and recovery and you were a large part!

Irene Kuntz

Tuesday, March 24, 2015 at 1:14pm PDT

Thank you Brenda and C. Don Filer Agency for this video and especially your thoughtful and speedy help for Cory & Julie & Quinton Kuntz. I know it was such a relief for them to not have to go through a painful justification for their claim.

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